Coordinator P&C Operations

We are seeking a highly organised and detail -oriented Coordinator of P&C Operations. This is a full-time role and is responsible for coordinating the ongoing administration and day to day functionality of People and Culture HRIS systems and processes.  As a key member of a busy team, we are looking for someone who has a high degree of initiative, can think independently and has excellent customer service skills.  On a regular basis you will:  

• Be the first point of contact for general People and Culture queries, support and process inquiries, escalating complex matters as needed 

• Assist and advise Managers on employment cycle functions including recruitment, onboarding and changes to employment conditions, as well as the termination process. 

• Coordinate onboarding, terminations, contracts and variations and core end to end processes ensuring compliance with all enterprise agreements’, legislation and the hospital’s policies and procedures. 

• Prepare new starter information and documents for our payroll team.  Liaise with new starters to ensure their onboarding experience is seamless.  

• Maintain employee records and liaise with Payroll to update any masterfile changes to ensure accuracy between both our payroll masterfile (SAP) and our HRIS system Success Factors (People Hub) 

• Provide day-to-day operational and system administrative support to ensure the connection between SAP and People Hub is timely and accurate, with a focus on customer service and continuous improvement.  

• Maintain and update employee records and people and culture databases to ensure accuracy and compliance. 

• Maintain People and Culture spreadsheets and assist with preparing reports for key stakeholders in the organisation. 

• Work closely with the Manager of P&C Operations to facilitate outsourced payroll activities, address system issues and work to improve the efficiency of HRIS systems and administration. 

• Provide general admin assistance to the people and culture team 

To excel in this role, you will bring a professional attitude and a genuine passion to work with people. You will have relevant P&C experience and expertise in using success factors. You will need a strong attention to detail with exceptional written and verbal communication skills.   For more information about this position please refer to the position description.  

Applicants are encouraged to submit their application as early as possible as the Eye and Ear Hospital reserves the right to reduce the application period and/or remove the job advertisement early should a suitable applicant be found.