PS&A Administration Support
About the Role
Provide high-quality Administration support within the Emergency Department, switchboard, admissions, outpatient booking unit and specialist clinic as part of the Patient Services and Access Team. This position is a 24 hours per week and works on a rotating roster.
About you
Provide a customer focused approach to service delivery face to face and via phone in the
Emergency Department
Provide a positive patient experience to patients in emergency, Switchboard, Admissions and Specialist clinics
Ensure that patients are given correct, timely information as required and patient concerns and complaints are addressed and managed appropriately within the department or escalated as required
To ensure all data is recorded and entered accurately in a timely manner.
Work within the wider multidisciplinary teams to ensure processes and procedures are followed
Benefits
- Centrally located, close to public transport and a short walk to the CBD
- Friendly culture
- Flexible work arrangements
- Salary packaging and subsidised car parking
- 5 weeks annual leave and 17.5% leave loading
- The Eye and Ear is an equal opportunity employer.
Click here to view position description
Applications close 22/08/2025
About the Eye and Ear
The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status.
