PS&A Casual
About the Role
Aligned with the Hospital’s strategic priorities, this role provides high-quality administrative support within the Patient Services and Access team. The position is responsible for ensuring a smooth and person-centred patient journey from referral to appointment. Key responsibilities include accurate referral entry and waitlisting, appointment scheduling, managing enquiries from patients, carers, and referrers, and delivering frontline support across all outpatient clinic areas. The role also contributes to maintaining service efficiency, data accuracy, and excellence in patient experience.
About you
- Computer literacy
- Excellent communication skills.
- Customer focused.
- Demonstrated commitment to quality.
- Ability to work effectively within a multidisciplinary team.
- Initiative and enthusiasm.
- Attention to detail
Benefits
- Centrally located, close to public transport and a short walk to the CBD
- Friendly culture
- Flexible work arrangements
- Salary packaging and subsidised car parking
- The Eye and Ear is an equal opportunity employer.
Click here to view position description.
Applications close 25/11/2025.
About the Eye and Ear
The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne
All appointments are subject to a satisfactory Police Record Check, a working with children check (if applicable) and evidence of vaccination status
