Quality and Safety Coordinator

We are seeking a motivated and detail-oriented Quality and Safety Coordinator to join our team. This is an excellent opportunity for those with a strong interest in clinical governance, patient safety, and continuous improvement to contribute to the delivery of safe, high-quality care within a specialised public hospital.

About the Role

The Quality and Safety Coordinator reports to the Manager, Quality and Safety and plays a key role in supporting the hospital’s clinical governance framework and promoting a culture of safety, accountability, and patient-centred care. You will work closely with staff across all levels and areas of the hospital.

Key Responsibilities

• Manage incident reporting systems, investigations, and follow-up actions
• Support accreditation processes and compliance with national safety and quality health service standards
• Analyse and report on clinical indicators, risks, and trends
• Facilitate policy development, review, and document control
• Promote consumer engagement and ensure feedback informs service improvement
• Provide education and support to staff on quality and safety processes
• Assist in ensuring that the hospital adheres to all relevant healthcare regulations, legislative compliance requirements, accreditation standards, and quality benchmarks set by governing bodies

About You

You will demonstrate:

• Relevant tertiary qualification
• Experience in quality and safety systems or clinical governance
• Knowledge of healthcare accreditation standards
• Strong analytical and report-writing skills
• Excellent communication and stakeholder engagement skills
• Ability to work collaboratively in a small team environment
• High level of organisation, discretion, and attention to detail
• Strong computer literacy skills including proficiency in SharePoint, Teams, Excel, PowerPoint, File management, and email management

Why Join Us?

The Quality and Safety Unit offers a supportive and collaborative environment where your work has direct impact on patient outcomes and consumer wellbeing. This role provides the opportunity to influence service delivery, strengthen safety systems, and contribute meaningfully to organisational improvement.

Benefits

• Centrally located, close to public transport and a short walk to the CBD
• Friendly culture
• Flexible work arrangements
• Salary packaging and subsidised car parking
• 5 weeks annual leave, plus monthly ADO's for full time employees and 17.5% leave loading
• The Eye and Ear is an equal opportunity employer.

Click here to view position description.

Applications close 06/03/2026.

About the Eye and Ear

The Royal Victorian Eye and Ear Hospital is a world class specialist hospital in eye and ear care providing services across Victoria. The hospital recently completed a major redevelopment. For more information see The Royal Victorian Eye and Ear Hospital | Melbourne

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